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Over the past few years, the betting market in Africa has snowballed, creating a wide range of business and investment prospects. The expansion of internet access across the continent is a significant element boosting the gambling market in Africa. As a result, online sports betting has increased, making it simpler for people to wager from the serenity of their homes. The popularity of football on the continent is an additional element promoting the growth of the African betting market.
Online betting is especially popular in Kenya and Nigeria, which are among the top markets in Africa for online sports betting. In this read, we will share some details about one of the best-known betting platforms in Kenya, Betika. We will provide a detailed guide on money withdrawal, one of the essential features of any wagering service.
About Betika
A lot of African punters choose Betika, a local Kenyan betting operator with a Nairobi office, their primary betting destination. The business, which has a well-known name and is authorized by the local government, provides legal online betting services on various sporting events, including eSports and virtuals. Additionally, it is open to casino enthusiasts who enjoy playing poker, blackjack, slots, and other traditional games. The maximum withdrawal from Betika is KES 70,000 per day, which is an impressive amount for Kenyan punters. On the other hand, if you have a pocket-size amount of winnings in your Betika waller, you can withdraw as low as KES 50.
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Why Choose Betika?
The huge number of Kenyan punters who choose Betika as their wagering environment speaks for itself. We don’t want to write a whole screed and bore you to death with unnecessary details, so we will provide a short list of Betika’s main pros instead.
🏆 Great selection of sports and betting markets
🏆 Boosted odds
🏆 User-friendly interface
🏆 Neat mobile app available
🏆 High level of security
🏆 Several payment options
🏆 Cash out available
As per drawbacks, we can mention that sometimes you can have some issues with Betika customer support. They tend to be a bit slow while communicating via email. However, since the platform launched a live chat, the situation has improved. But not quite.
We tried to contact Betika customer care via live chat. They did answer our first request; however, all further queries were left unanswered.
Betika Withdrawal Methods
Technically, Betika provides four withdrawal options to its customers: via the website, through the app, by SMS, or by USSD. However, you can only receive money in your M-Pesa account. This flaw severely restricts the options available to gamers. We hope that the platform will soon expand the range of payment alternatives.
Via Website
You can use the desktop or the mobile version of the website.
Launch the Website
Open the Betika website and log into your account.
Choose to Withdraw
Open your account and click “Withdraw.” Enter the withdrawal amount and choose your desired payment method. Double-check all the details.
Confirm Your Transaction
Confirm the payment and wait for the confirmation message from the system. The funds should arrive instantly.
Via SMS
It is an excellent option if you don’t have a stable internet connection at the moment.
Create a New Message
Launch a new text message in the following format: WITHDRAW#AMOUNT. For example, if you want to withdraw KES 50, the message will look as follows: WITHDRAW#50. Send the message to 29090.
Wait for the Confirmation
Wait for a confirmation message on your smartphone indicating that the withdrawal request has been processed. Your funds will be transferred to your account shortly.
Via USSD
This option is quite popular with local bettors.
Access Betika USSD Menu
Dial *644# on your phone to enter the Betika USSD menu.
Choose to Withdraw
Navigate through the menu and select “Withdraw.” Enter your desired withdrawal amount.
Confirm the Transaction
Double-check all the input details and confirm the withdrawal. Wait for the confirmation message that your transaction has been initiated. Wait for the funds to arrive.
Pass by Your Local Betika Shop
You can withdraw your funds by visiting a nearby Betika shop as an old-school option.
Locate a Betika Shop in Your Area
You can use the Betika website or the Betika app to find the closest shop.
Visit the Shop
Ensure you have your Betika account information, including your login and account number. Remember to bring your valid ID.
Address the Cashier
Explain your request to the cashier and provide your account details. The cashier will also check your ID.
Wait for Your Cash Funds
The cashier will check your identity and process your request.
Helpful Tips
🚀 Though it’s highly unlikely, you may encounter certain issues while processing your withdrawal. It’s important to know how to act to get your funds ASAP.
🚀 When you register with the platform, provide only valid personal details and banking information.
🚀 Make sure you have the same phone number linked to your M-Pesa account and your Betika profile.
🚀 Read the terms and conditions of the service and adhere to them; if you break the regulations of the platform, the bookie may impose limitations on your account.
🚀 If the support team requests verification documents, submit the data as soon as possible.
🚀 Be patient; sometimes your payments may take a bit of time due to minor technical issues.
🚀 However, do not hesitate to contact support if the funds take too long to arrive.
🚀 Make sure that you have enough funds to process a withdrawal.
How to Check Your Balance
We advise that you check your Betika account balance before initiating the withdrawal. The process is a breeze if you use the service on the website or in the application. You can check your available funds by simply opening your account. However, if your internet connection is far from perfect, it’s better to use another option. We will guide you through all the algorithms.
Via SMS
This method is super easy: send an SMS with the word BALANCE to 29090. In return, the system will send you information about your Betika account balance.
Via USSD
Dial *644# on your smartphone. Then select “My Account” to see your current balance.
Via Website or App
Launch the app or open the website. Log into your account and click “My Account” at the top of the page. Navigate to the left and select the “Balance” section. Once you open it, you will see your current account balance.
Customer Support
If you are experiencing any issues with getting your funds, contact Betika customer care. The fastest option is to do it via a live chat. When you click the green button, a chat window will appear, asking you to identify yourself and explain your issue. Players can even attach screens and documents. We tried contacting customer care via chat and got helpful feedback within five minutes. Alternatively, you can contact customer care managers by phone at +254729290290 or by sending an email to [email protected]. The platform also has a knowledge base, which can help with some issues. However, the questions covered by the knowledge base are limited.
Conclusion
If you follow the tips and instructions above, withdrawing money from your Betika Kenya account can be simple. Be aware of the various withdrawal options, including using the website, SMS, USSD, and visiting a Betika store. Remember to observe the withdrawal restrictions, charges, and account verification needs. Before attempting a withdrawal, make sure you have enough money and that any bonus criteria have been satisfied. Refer to the potential alternatives in this article if you encounter difficulties while trying to withdraw money from Betika. Alternatively, you can contact Betika customer service directly. Remember that they usually take some time to answer the customers’ queries.
Feature image by JC Gellidon on Unsplash
DISCLAIMER: This article is a partnered post and does not substitute for professional advice or help. Any action you take upon the information presented in this article is strictly at your own risk and responsibility.
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