Zoho Corporation has reached a major milestone with the inauguration of its office in Nairobi, Kenya. This marks the company’s seventh office in the Middle East and Africa region. The opening ceremony coincided with the announcement of a strategic partnership between Zoho and the Institute for Small Business Initiatives (ISBI), affiliated with the Strathmore Business School. In addition, Zoho unveiled a series of investments aimed at empowering mid-market and enterprise customers.

Small Business Empowerment and The Future of Zoho in Kenya

The corporation has joined forces with ISBI, a renowned organization that works closely with small and medium-sized enterprises (SMEs) in Kenya. The partnership aims to digitalize SME operations by providing access to Zoho One, an integrated suite of 50+ business applications. Through this collaboration, ISBI-associated SMEs gain the ability to quickly transition their operations online, streamline processes, and manage their business from a unified platform. As a corporation, Zoho will offer technical support and product training to maximize the benefits for Nairobi businesses that embrace Zoho One.

The Zoho Marketplace

Their marketplace, with over 1,800 extensions and 1 million installations, continues to grow rapidly. Large organizations can now create private extensions to address unique workflow nuances and distribute them through the Marketplace. Moreover, Zoho’s no-code and low-code capabilities simplify large deployments, reducing time-to-market and overhead costs. From UX design to workflow orchestration and custom applications, Zoho’s low-code capabilities support every stage of deployment.

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Introducing Zoho Contracts

A secure contract management software that streamlines the entire contract lifecycle, from authoring to approval, negotiations, and signatures. This AI-powered solution improves governance, mitigates risks, and facilitates growth for large organizations. Additionally, Zoho DataPrep’s integration with Zoho CRM enables users to transform, cleanse, and format customer data seamlessly within the CRM system. This integration enhances data migration, eliminates duplicates, and ensures efficient and accurate processes.

Privacy Pledge and Zoho OneAuth

Zoho OneAuth is a comprehensive multi-factor authentication application, now equipped with Smart SignIn and Passkey Support. This addition enables automated cross-device user login and account access assistance. Furthermore, Zoho Directory, a secure platform for workforce identity and access management, supports over 250 pre-built integrations. Its Authentication and SignOn module has been proven effective for over 100 million users from Zoho and ManageEngine, serving multinational enterprises such as Disney, AT&T, and Sony.

Zoho’s unwavering commitment to user privacy is evident throughout its business operations. The company does not rely on ad-revenue models, even for its free products. Zoho’s ownership and management of data centers ensure complete control and oversight of customer data, privacy, and security. With over 90 million users across countless companies, including Zoho itself, businesses worldwide trust Zoho to power their operations.

Zoho’s expansion into Nairobi and its strategic partnership with ISBI exemplify the company’s dedication to empowering SMEs and catering to the needs of mid-market and enterprise customers. Through its investments, Zoho continues to evolve and enhance its solutions to meet the demands of a changing market landscape. By prioritizing privacy and delivering comprehensive business applications, Zoho remains a trusted partner for businesses around the globe.