M-Pesa Payments Could Be A New Feature On WhatsApp

Image Courtesy The Nerve

M-Pesa has become a digital phenomenon in global markets. It has revolutionalized the industry by giving Kenyans a link to each other and the world. A merger with Facebook-owned WhatsApp could further stretch the reach and advancement of mobile money transfer.

WhatsApp Business

WhatsApp Business could be looking to associate themselves with M-Pesa. Through the app, users can request information like a shipping confirmation or boarding pass, message a business quickly through the “click-to-chat” button, and receive support from businesses about products or problems.

“Since we launched the WhatsApp Business app people have told us that it’s quicker and easier to chat with a business than making a call or sending an e-mail.”


M-Pesa is dominating the business world with payments being made easier and faster on the platform. The Platform allows you to store and transfer money through your mobile phone, locally and internationallyYou no longer have to use tangible money to pay for services and products. This is now slowly streaming into the online market. With Safaricom recently partnering with PayPal, mobile money transfer has become a must-have feature in society.

The Relation

The possibilities suggest that someone could

  1. Start a chat with your WhatsApp Business account
  2. Get interested in the products you post
  3. Reply with a specified number that directs them to M-Pesa menu
  4. Input their pin and just like that, they have finished their transaction.

The customer doesn’t have to input the Paybill or the amount since it’s an incorporation of M-Pesa Xpress.

The move is a stepping stone and the beginning of a new wave of social media enterprises streaming through the Kenyan space. However, some still believe that online shopping is not to be trusted in Kenya. They would not pay for goods or services without seeing them first or collecting it themselves.

Here’s What People Think

There are other companies like WeChat and Kazi Ipo who are already implementing the technology. Would you like to have the ability to make M-Pesa payments through WhatsApp?

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1 Comment

  1. How to insert whatsapp business mpesa payment method

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