WhatsApp has recently started presenting new in-app alerts about its Terms of Service. The rollout began for those who hadn’t previously accepted them both on Android and iOS.
So, what do these changes mean for both personal and business WhatsApp accounts?
Business accounts will also have solution providers at their disposal. These are a set of tools used to store and manage chats with clients. They also help businesses reply to messages effectively.
Accounts that get to do this normally must have a high verification level. Additionally, when a business uses cloud providers to manage and store WhatsApp chats, it gets marked in the app. Messages shared with business accounts that don’t use cloud providers (or if they have good privacy practices) aren’t used to generate targeted advertisements.
To know whether a business account is sharing its client chats, you will have to check out for an alert on the chat. If it pops up, then that means the account is using a solution provider service.
Don’t Be Misguided
As you can tell, the Terms of Service mostly focus on changes being made on business accounts. These businesses will require to share data for advertisement purposes but they can also choose not to.
So, it is wise that you not get misguided into thinking that personal accounts are being affected the same way. Plus, these business accounts will notify you whether your chats with them are being stored in the cloud or not.