In October 2022, Safaricom announced the availability of 5G Wi-Fi to empower its customers with super-fast internet at home and work. Mobile data 5G has been available for a while, complementing its growing fibre network.
Provided you are in a 5G zone, you should now be able to get connectivity on a 5G-enabled handset. Dial *444# and select a plan that suits your needs. Here is how the bundles are priced:
Package | Data | Validity |
KES 1000 | 15GB | 30 Days |
KES 2000 | 35GB | 30 Days |
KES 3000 | 65GB | 30 Days |
KES 5000 | 100GB | 30 Days |
KES 10000 | 200GB | 30 Days |
Safaricom adds that these packages will be available in the mySafaricom app soon. If you will be unable to exhaust your subscription, the extra data will not be rolled over to the next month.
Additionally, for those who don’t have 5G coverage, the packages can still be accessed via 3G or 4G connections. This means that users can still enjoy fast internet speeds and reliable connectivity, even if they are not in an area with 5G coverage.
Safaricom 5G Zones and Wi-Fi
Currently, Safaricom has over 50 active 5G sites spread across Nairobi, Kisumu, Kisii, Kakamega and Mombasa, and it plans to expand to 200 sites across the country this quarter. To check available 5G zones or get the 5G Wi-Fi, customers can visit internet.safaricom.co.ke.
Those who are in 5G-ready zones can access 5G Wi-Fi by purchasing a 5G router at KES 25,000 plus a setup fee of KES 5,000 and selecting from three packages on offer. You will also have the option of signing up for a 36-month contract that will enable you to receive the router for free.
The introductory 5G Wi-Fi plans include:
- 10Mbps with a usage limit of 300GB at KES 3,499
- 40Mbps with a usage limit of 500GB at KES 5,999
- 100Mbps with a usage limit of 1TB at KES 14,999.
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