How To Pay Your Nairobi Water Bill Via M-Pesa

Nairobi water bill Meter

When it comes to paying bills, many prefer convenience. No need of going and crowd in offices, wasting hours of your day just to pay one bill. This is why organizations like Nairobi City Water and Sewerage Company have worked to prioritize Kenyans when accessing services. Having to pay your water bill via mobile money has been a constant challenge to many Kenyans regardless of the efforts used to educate users. Currently, Nairobi City Water and Sewerage Company have several payment methods where a user can check their bills without having to budge. One of them is using the shortcode *888#. While the other is mobile money which has really helped many Kenyans in making payments.

Now there are no worries of having delayed payments which could lead to disconnections that eventually become costly because of reconnection costs.

Below is one of the easier methods to pay your water bill via Mobile Money:


  1. Go to the M-PESA Menu

  2. Select ‘Pay Bill’

  3. Enter the Business Number: 444400

  4. Enter your bill Account Number

  5. Enter the amount you wish to pay

  6. Key in your M-PESA PIN

  7. Confirm that your entries are correct then press OK

Airtel Money

  1. Select Airtel Money on your menu
  1. Select ‘Make Payments’

  2. Select ‘Paybill’

  3. Select ‘Nairobi Water’

  4. Enter the amount you want to pay in KES

  5. Enter your PIN

  6. Under reference, enter your Nairobi Water Account number


  1. Select ‘My Money’

  2. Select ‘Send/Pay’

  3. Select ‘Account Number’

  4. Select ‘Paybill’

  5. Select ‘Business’

  6. Select ‘Bill to Pay’: Nairobi Water – 6800002

  7. Enter Bill account number.

  8. Enter the amount, then confirm all details.

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