Ride-sharing apps have become a popular way to get around. However, following recent events with ride-hailing apps like Bolt in Kenya, it’s important to take safety precautions when using a taxi. Here are some tips for staying safe before and after ordering a taxi:
Before Ordering a Taxi
- Share your ride information with someone you trust. Let a friend or family member know where you’re going and who you’re riding with. Most apps now allow you to do so immediately after booking a ride.
- Check the driver’s profile. Make sure the driver’s photo matches the person who picks you up. You can turn on the safety pin features on Uber to make sure you have the right driver every time.
- Pay attention to your surroundings. Be aware of your surroundings when you’re waiting for a taxi and when you’re in the car. Take time off your devices if you can and actually stay alert during the trip.
After Ordering a Taxi
- Pay attention to the route. Make sure the driver is taking you to the correct destination. You can also turn on maps on your side if you are not sure of the destination and follow along with the navigation.
- Rate and review your driver. After your ride, take a moment to rate and review your driver. This will help other riders make informed decisions about who to ride with.
Taxi Safety Features from Uber, Bolt, Little Cab, and Showfa in Kenya
In addition to the general safety tips listed above, all four ride-sharing companies offer a variety of safety features to help riders stay safe. These features include:
- Real-time tracking. Riders can track their ride in real time, so they know where the driver is and when they’re expected to arrive.
- Two-way communication. Riders can communicate with their driver through the app, so they can feel safe and comfortable during their ride.
- Emergency assistance. Riders can contact emergency services directly through the app, so they can get help quickly if they need it.
By following these safety tips and using the latest safety features, riders can help to ensure their safety when using ride-sharing apps.
Additional Safety Tips
In addition to the tips listed above, there are a few additional things riders can do to stay safe when using ride-sharing apps:
- Avoid using ride-sharing apps alone at night. If you must use a ride-sharing app alone at night, alert someone you trust about your trip. If you start to feel unsafe, call someone during the trip, give them your location details and keep them on the line as long as possible.
- Trust your gut. If something doesn’t feel right, don’t get in the car. You can always cancel your ride and request a new one. It could be the driver, the car or the surrounding he asks you to meet.
By following these safety tips, riders can help to ensure their safety when using ride-sharing apps.